Email Setup Information

 If you have email hosted with Artful below is the configuration settings you will need to set it up on your devices.

Incoming mailserver:
IMAP Port: 993  POP3 Port: 995

  • Substitute '' with your actual domain name.
  • Use TLS/SSL
  • Your Username is the entire email address.
  • Use the same details for incoming mailserver to configure your outgoing mailserver.
  • Remember to set authentication to ‘password’.
  • Entering the Password is NEVER optional - enter it!
  • In some cases you need to dig deeper to enter your outgoing server (SMTP) information - but you need it.
  • If this all sounds like gibberish, please pass on this information to your favourite nerd or give us a call ☺

Username/email address:

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Outgoing mailserver:
SMTP: Port 465


You can also use webmail to access your email from anywhere with a web browser. Use the url below to access it, remembering to change the words ‘yourdomainname’ to your actual domain name.


As with normal email you need to use your full email address to login and current email password.

What updates are included in my hosting?

Recently Artful have made changes to our processes to ensure your websites are kept up to date and secure. We endeavour to maintain the security of your site by updating all integral CMS (Joomla/Wordpress etc) core extensions at no extra charge to you, as part of your hosting agreement.  Core extensions are those that we have used on your site, usually for backup and security functionality, that are created and maintained by trusted third party developers.

Read more ...

Tins & String

Are you thinking that heading back to the days of communicating via 'tins and string' would be far easier than managing your mailbox?   You're not alone.
There are heaps of articles out there on how to manage your mailbox.
Here at Artful we have compiled a list of some of the more helpful tips, that all about creating good habits when managing your email.
Read more ...

SCAM ALERT: Don't let your domain name fall into the wrong hands!

We have become aware of a number of scam emails doing the rounds informing you that your domain has expired and requires payment for renewal.  Unfortunately a couple of our clients have been caught out and have made payment!
How to avoid being scammed

Read more ...
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